How did we do?

 
Please help us serve you better by taking a few minutes to answer the following questions:

First, please tell us about your appointment.

 

1. How was your initial call to us handled?

 

2. What is your opinion of the overall attitude/knowledge of the office staff?

 

3. Did our technicians arrive promptly and work efficiently?

 

4. The general appearance of our technicians was?

 

5. Was the importance of regular chimney maintenance explained to you?

 

6. What is your opinion of the overall attitude /knowledge of our technicians?

 

7. Were there any particular aspects of our service that stood out? If so, what?

 

8. Would you refer our company to others?

 

9. Please rate the overall quality of service you received from us.

 

10. Do you have any comments that will help us improve our service?