Why is customer satisfaction so important?
It’s important to ensure that your customers are satisfied. Happy customers are likely to return and purchase more. They are also more likely to share their experiences with other people - potentially increasing your sales and customer base. Recent statistics shows that the cost of keeping a customer is only one tenth of winning a new one.
How can SurveyMoz help?
This is where SurveyMoz comes in. Our online based software can help you find out valuable information about your customer’s experience. Creating a customer satisfaction survey with our online software will allow you to find out everything you need to know about your customer’s experience. Find out what they like and which aspect of your business needs improving. Then you can make crucial changes to your business based on their feedback to ensure high levels of customer retention, customer loyalty and product repurchase.
Get started today…
Create a customer satisfaction survey today using our online survey software. SurveyMoz’s user friendly interface will allow you to design and launch your survey in minutes. Brand your survey by adding your company logo and create your own custom themes to give your survey a corporate feel, or choose from one of our professionally designed business templates.
We have developed a range of templates you can use to get your satisfaction questionnaire launched today:
- Customer Service Questionnaire
- Customer Service Feedback
- Product/Service Satisfaction Survey
- Employee Satisfaction
- Marketing Research Survey